Help Center

Last updated: May 29, 2026

Browse the most common topics below. If you don't find your answer, email support@salesio.app and we'll respond within 24 hours.

Getting started

• How to create your Salesio account
• Pick your first template from the marketplace
• Fill your business profile in 5 minutes
• Publish your site for the first time
• Switch between English and Spanish

Templates & design

• Browse all 100+ templates by industry
• Switch templates without losing your content
• Edit colors, fonts and images
• Add a section that's not in your template
• Hide a section without deleting it

Domain & SEO

• Use your default yourname.salesio.app subdomain
• Connect your custom domain
• SSL certificate & HTTPS — automatic
• Submit your site to Google for indexing

Booking & calendar

• Set up your service catalog
• Configure your business hours and time zone
• Sync with Google or Apple Calendar
• Reschedule or cancel a booking

Shop & payments

• Connect your Stripe account
• Add products, packages and gift cards
• Configure shipping and tax
• Issue a refund through Stripe

AI chat

• Train the AI chatbot on your business
• Add custom answers
• Send chat transcripts to your inbox

Billing & account

• Update your card on file
• Download invoices
• Cancel your subscription
• Export your site data

Can't find what you need?

Email support@salesio.app with your account email and a short description. Real humans answer in English or Spanish, usually within a few hours.